Application and Hiring Process

Westat strives to hire the best qualified candidates for all positions. Westat has in place an OFCCP-compliant recruitment process and online recruiting and applicant tracking system (ATS) that allows for identification of qualified candidates for each position. Westat data collectors are the critical front line, obtaining the data at the source. Depending on the survey, positions and assignments vary.

Westat employs skilled telephone data collection staff who administer questionnaires over the telephone.  Our studies are typically conducted in English but often require individuals who can also conduct interviews in other languages. The Telephone Research Centers located in Rockville, MD.

Additionally, Westat has telephone data collectors who work from their homes.  In order to work from home, data collectors must meet the following environment and equipment requirements:

  • Have a quiet and private home work space during scheduled work and training hours.

  • Own a reliable Windows-based PC computer and have in-home access to a printer.

  • Have moderate computing skills.

  • Have a wired Internet connection (cable or DSL)

  • Use an analog landline phone line [digital voice (such as bundled cable packages or FiOS), VOIP (such as Magic Jack or Vonage), and cell phones are not permitted]

Own or obtain a corded telephone with a hands-free, corded headset (cordless phones are not permitted).

Telephone data collectors are employees of Westat and are paid on an hourly basis. 

 

TRC Application Process for Westat-Based Data Collection Staff

 

All current open positions can be found on the Westat/Careers section. You can search by location and the type of work, among other options. To see a list of all open positions, leave the search fields blank. To learn more about each position, select the Job ID number link.

Once on the job description page, select the Apply to job(s) button near the top of the page. You'll have the option of creating a Westat account or going directly to the application. In either case, you'll have to fill out an online form that takes about 15 minutes.

  • Before starting your application, turn off pop-up blockers on your browser.
  • While filling out the form, do not use the back button. Doing so will disrupt the application process.
  • You must submit a separate application for each position you want to apply to.

 

TRC Westat-Based Data Collection staff consists of two parts:

        1. Westat Online Application
  1. Voice Sample Using TRC's Interactive Voice Response (“IVR") System.  When an online application is successfully submitted, the job seeker will receive an automated email through the ATS acknowledging receipt of the application and instructions for submitting the voice sample, including the telephone number to submit a voice sample and the sample script

 

TRC At-Home Data Collection staff consists of three parts:

  1. Westat Online Application.
  2. Voice Sample Using TRC's Interactive Voice Response (“IVR") System.  When an online application is successfully submitted, the job seeker will receive an automated email through the ATS acknowledging receipt of the application and instructions for submitting the voice sample, including the telephone number to submit a voice sample and the sample script
  3. Submission of Technical/Systems Information.  For At-Home Data Collector positions, the basic qualifications include specific technical requirements.  Upon submission of an application, job seekers will also receive instructions for submitting technical/systems information concerning the computer that they intend to use if selected for an At-Home Data Collector position.